About Us

Our mission

At Direct Dry Up, we are a team of experienced restoration and remediation experts who are passionate about helping clients during times of unexpected disasters. Our mission is to provide superior quality restoration and remediation services that clients recommend to family and friends. We believe that our success is built upon our experience, attitude, and what we deliver.

Our team of experts has years of experience in all aspects of restoration and remediation, and we use this experience to provide fast, efficient, and effective solutions to our clients' problems. We approach every job with a positive attitude, and we are committed to going above and beyond to exceed our clients' expectations. We understand that our clients are going through a difficult time, and we strive to make the restoration process as stress-free as possible.

Our values

Compassion
We understand that our clients are going through a difficult time, and we treat them with the empathy and respect they deserve.
Integrity
We believe in honesty and transparency in all our business dealings. We will always be upfront about costs, timelines, and any other information our clients need to know.
Professionalism
We hold ourselves to the highest standards of professionalism. Our team members are knowledgeable, courteous, and well-trained, and they will always treat our clients' properties with care and respect.
Excellence
We strive for excellence in everything we do, from our restoration work to our customer service. We are always looking for ways to improve and exceed our clients' expectations.

Our Services

With 24/7 on-call availability and a dedication to excellence, you can trust Direct Dry Up to handle any restoration or remediation needs you may have.

FAQ

What types of disasters do you handle?

We specialize in flood mitigation, mold remediation, and fire/smoke restoration. We're equipped to handle all types of disasters, from small water leaks to major fires.

Are you available 24/7?

Yes, we're available 24/7 for emergency on-call services. We understand that disasters can happen at any time, and we're here to help when you need us.

What is the process for your restoration services?

We follow a comprehensive process that includes assessing the damage, developing a restoration plan, removing any excess water or debris, drying and dehumidifying the affected areas, sanitizing and deodorizing, and repairing or replacing any damaged materials.

How long does it take to complete a restoration project?

The length of time it takes to complete a restoration project depends on the extent of the damage. We'll provide you with a timeline for completion once we've assessed the damage.

How do you determine the cost of your services?

The cost of our services depends on several factors, including the extent of the damage, the type of services required, and the materials needed for restoration. We'll provide you with a detailed quote before beginning any work.

What should I do in case of an emergency?

If you have a water, mold, or fire emergency, it's important to act quickly. First, turn off the source of the damage if possible, and then contact us immediately for emergency on-call services. We'll guide you through the next steps and provide you with the best possible service.